Frequently Asked Questions
What are your age and identification requirements ?
For those who are 18 years or older, you must present one of the following valid and current forms of identification:
For minors (under 18yrs of age), we will require a birth certificate along with an the minors photo ID (16yrs & up) and the parent/legal guardian's ID to present one of the following valid and current forms of identification:
Please note that being the step-parent of a minor does not automatically make you the legal-guardian. You will need to provide documentation declaring you are the legal guardian of the minor.
Do you pierce kids’ ears?
Yes, we do perform earlobe piercings on children age 5 and older. More info here...
What if I have a problem with my piercing?
If you think there is something wrong with your piercing, please feel free to stop on by and have us assess it in person. Many common problems are easily prevented and/or treated. In case of an emergency please seek medical help from a physician.
Does aftercare products come with the piercing?
Yes, we will provide you with 'Healing Ocean' aftercare product. It is a premixed, isotonic, ph balanced, sterile saline solution that is 100% compatible with the body. The goal is to build cells, not kill cells. We will not recommend chemicals, antibacterial, antimicrobial, antiseptic or anything considered foreign or damaging to the body. Your piercer at Prysm will cover all the details of safe aftercare practices.
What happens if my jewelry breaks or a gem comes out?
All of our initial piercing jewelry is manufactured in the USA and is guaranteed from manufacturers defects. Just bring it back and we can have it fixed or replaced at no cost to you. We cannot guarantee jewelry that is lost or missing. Regularly check your jewelry fastenings (beads/posts/pins/hinges) for tightness to prevent loss.
How much does a piercing cost?
Our procedure fees for most piercings are $37. This includes the procedure, all the sterilization processes, and the aftercare product. Each additional piercing is $25 (procedure fees do not include the cost of jewelry).
Jewelry options will vary in price depending on the size, material, design and gemstone(s) you decide to go with. We invite you to come visit our studio in person, get a consultation, see what we are all about, and explore our extensive jewelry selection.
Are there any other fees?
We charge a convenience fee of 3% to all payments via card (debit/credit cards)
This is done to offset the charges incurred with this form of payment
Does not apply to CASH transactions.
For those who are 18 years or older, you must present one of the following valid and current forms of identification:
- State-issued driver's license
- State-issued identification card
- Resident alien card
- Passport
For minors (under 18yrs of age), we will require a birth certificate along with an the minors photo ID (16yrs & up) and the parent/legal guardian's ID to present one of the following valid and current forms of identification:
- State-issued driver's license
- State-issued identification card
- Resident alien card
- Passport
- Birth certificate (minor’s)
Please note that being the step-parent of a minor does not automatically make you the legal-guardian. You will need to provide documentation declaring you are the legal guardian of the minor.
Do you pierce kids’ ears?
Yes, we do perform earlobe piercings on children age 5 and older. More info here...
What if I have a problem with my piercing?
If you think there is something wrong with your piercing, please feel free to stop on by and have us assess it in person. Many common problems are easily prevented and/or treated. In case of an emergency please seek medical help from a physician.
Does aftercare products come with the piercing?
Yes, we will provide you with 'Healing Ocean' aftercare product. It is a premixed, isotonic, ph balanced, sterile saline solution that is 100% compatible with the body. The goal is to build cells, not kill cells. We will not recommend chemicals, antibacterial, antimicrobial, antiseptic or anything considered foreign or damaging to the body. Your piercer at Prysm will cover all the details of safe aftercare practices.
What happens if my jewelry breaks or a gem comes out?
All of our initial piercing jewelry is manufactured in the USA and is guaranteed from manufacturers defects. Just bring it back and we can have it fixed or replaced at no cost to you. We cannot guarantee jewelry that is lost or missing. Regularly check your jewelry fastenings (beads/posts/pins/hinges) for tightness to prevent loss.
How much does a piercing cost?
Our procedure fees for most piercings are $37. This includes the procedure, all the sterilization processes, and the aftercare product. Each additional piercing is $25 (procedure fees do not include the cost of jewelry).
Jewelry options will vary in price depending on the size, material, design and gemstone(s) you decide to go with. We invite you to come visit our studio in person, get a consultation, see what we are all about, and explore our extensive jewelry selection.
Are there any other fees?
We charge a convenience fee of 3% to all payments via card (debit/credit cards)
This is done to offset the charges incurred with this form of payment
Does not apply to CASH transactions.