Frequently Asked Questions
What are your age and identification requirements ?
For those who are 18 years or older, you must present one of the following valid and current forms of identification:
For minors (under 18yrs of age), we will require a birth certificate along with an the minors photo ID (16yrs & up) and the parent/legal guardian's ID to present one of the following valid and current forms of identification:
Please note that being the step-parent of a minor does not automatically make you the legal-guardian. You will need to provide documentation declaring you are the legal guardian of the minor.
NOTE: Parent/Legal Guardian are required to be present during the entire piercing procedure.
Minimum Age Restrictions:
Earlobes - ages 5 & up.
Ear Cartilage - ages 14 & up
Nostril, Navel, Lip, Eyebrow, Septum - ages 14 & up
Tongue, Non-facial Surface Piercing - ages 16 & up
Surface Anchors & Facial Surface Piercing- age 18 & up
Everything else is age 18 & up
Do you pierce kids’ ears?
Yes, we do perform earlobe piercings on children age 5 and older. More info here...
What if I have a problem with my piercing?
If you think there is something wrong with your piercing, please feel free to stop on by and have us assess it in person. Many common problems are easily prevented and/or treated. In case of an emergency please seek medical help from a physician.
Does aftercare products come with the piercing?
Heck Yes, we will provide you with everything you need to take care of your new piercing. We will provide 'H2Ocean Body Piercing Aftercare Spray' . The product we give you is a premixed, isotonic, ph balanced, sterile saline solution that is 100% compatible with the body. The goal is to build cells, not kill cells. We will not recommend chemicals, antibacterial, antimicrobial, antiseptic or anything considered foreign or damaging to the body. Your piercer at Prysm will cover all the details of safe aftercare practices.
What happens if my jewelry breaks or a gem comes out?
All of our initial piercing jewelry is manufactured in the USA and is guaranteed from manufacturers defects. Just bring it back and we can have it fixed or replaced at no cost to you. We cannot guarantee jewelry that is lost or missing. Regularly check your jewelry fastenings (beads/posts/pins/hinges) for tightness to prevent loss.
How much does a piercing cost?
Our procedure fees for most piercings are $52. This includes:
- The piercing procedure
- All the sterilization processes
- H2Ocean Aftercare Product and Sterile Gauze
- Sterile gauze
- Free Downsizing - For piercings that require size adjustment after initial swelling.
- Free Checkups and troubleshooting,
Each additional piercing is $25 (procedure fees do not include the cost of jewelry).
How much is Jewelry?
Jewelry options will vary in price depending on the size, material, design and gemstone(s) you decide to go with. We invite you set up a consultation/shopping appointment to come visit our studio in person, get a consultation, see what we are all about, and explore our extensive jewelry selection.
Ring options can start in at $26.ea
Stud options can start in at $35.ea
Each piercing/placement is anatomy specific to each person and we can't tell you what design or style is best for your anatomy without seeing it in person.
Are there any other fees?
We charge a convenience fee of 4% to all payments via card (debit/credit cards)
This is done to offset the charges incurred with this form of payment
Does not apply to CASH transactions.
Do I need an Appointment?
Yes, Due to Covid-19 we are now by appointment only. Book Online HERE
Normally, Walk-ins are only accepted if time is available between appointments and then on a "first come - first served" basis. We cannot promise availability, so we always suggest booking an appointment. NOTE: At this time, walk-ins are discouraged and are more likely to be turned away. Appointments are essentially required due to the outbreak and our responses to it.
Cancellation Policy & Deposits
-Cancellations must be made within four (4) hours' notice or the deposit will be surrendered. To cancel, you can either follow the link that was emailed upon setting the appointment or call our studio.
-If you call to cancel and do not receive an immediate response, you must leave a message or your cancellation cannot be processed.
-Appointments cannot be created, rescheduled, or canceled via email or other online avenues meant to communicate with Prysm Body Piercing directly. Replying to the automated email you were sent will not be seen by our staff and can still result in forfeiting your deposit.
-To cancel an appointment scheduled within the first four (4) hours of our business day, you must either follow the instructions in the link sent upon setting the appointment, or call and leave a message prior to opening of that business day.
-If you do not arrive with the proper ID(s) after making an appointment, you will lose your deposit. It is your responsibility to make sure you know what is required and have everything with you at the time of your appointment.
-If you are late to your appointment by fifteen (15) minutes or more, the deposit may be surrendered. Additionally/alternatively, other clients may be served ahead of you. This depends on the time that we have available for that day.
-Prysm Body Piercing is not responsible if you book the wrong day or time mistakenly or if you do not properly accommodate time zones when scheduling.
-If you arrive for your appointment and decide not to get pierced, your deposit will not be refunded. (As we will be unable to fill this spot).
-If you arrive for your appointment and do not have suitable anatomy for the piercing you are seeking, your deposit will be refunded in full.
Where is the online Release Form?
You will find that right HERE. Fill this out ahead of time and save yourself some time.
For those who are 18 years or older, you must present one of the following valid and current forms of identification:
- State-issued driver's license
- State-issued identification card
- Resident alien card
- Passport
For minors (under 18yrs of age), we will require a birth certificate along with an the minors photo ID (16yrs & up) and the parent/legal guardian's ID to present one of the following valid and current forms of identification:
- State-issued driver's license
- State-issued identification card
- Resident alien card
- Passport
- Birth certificate (minor’s)
Please note that being the step-parent of a minor does not automatically make you the legal-guardian. You will need to provide documentation declaring you are the legal guardian of the minor.
NOTE: Parent/Legal Guardian are required to be present during the entire piercing procedure.
Minimum Age Restrictions:
Earlobes - ages 5 & up.
Ear Cartilage - ages 14 & up
Nostril, Navel, Lip, Eyebrow, Septum - ages 14 & up
Tongue, Non-facial Surface Piercing - ages 16 & up
Surface Anchors & Facial Surface Piercing- age 18 & up
Everything else is age 18 & up
Do you pierce kids’ ears?
Yes, we do perform earlobe piercings on children age 5 and older. More info here...
What if I have a problem with my piercing?
If you think there is something wrong with your piercing, please feel free to stop on by and have us assess it in person. Many common problems are easily prevented and/or treated. In case of an emergency please seek medical help from a physician.
Does aftercare products come with the piercing?
Heck Yes, we will provide you with everything you need to take care of your new piercing. We will provide 'H2Ocean Body Piercing Aftercare Spray' . The product we give you is a premixed, isotonic, ph balanced, sterile saline solution that is 100% compatible with the body. The goal is to build cells, not kill cells. We will not recommend chemicals, antibacterial, antimicrobial, antiseptic or anything considered foreign or damaging to the body. Your piercer at Prysm will cover all the details of safe aftercare practices.
What happens if my jewelry breaks or a gem comes out?
All of our initial piercing jewelry is manufactured in the USA and is guaranteed from manufacturers defects. Just bring it back and we can have it fixed or replaced at no cost to you. We cannot guarantee jewelry that is lost or missing. Regularly check your jewelry fastenings (beads/posts/pins/hinges) for tightness to prevent loss.
How much does a piercing cost?
Our procedure fees for most piercings are $52. This includes:
- The piercing procedure
- All the sterilization processes
- H2Ocean Aftercare Product and Sterile Gauze
- Sterile gauze
- Free Downsizing - For piercings that require size adjustment after initial swelling.
- Free Checkups and troubleshooting,
Each additional piercing is $25 (procedure fees do not include the cost of jewelry).
How much is Jewelry?
Jewelry options will vary in price depending on the size, material, design and gemstone(s) you decide to go with. We invite you set up a consultation/shopping appointment to come visit our studio in person, get a consultation, see what we are all about, and explore our extensive jewelry selection.
Ring options can start in at $26.ea
Stud options can start in at $35.ea
Each piercing/placement is anatomy specific to each person and we can't tell you what design or style is best for your anatomy without seeing it in person.
Are there any other fees?
We charge a convenience fee of 4% to all payments via card (debit/credit cards)
This is done to offset the charges incurred with this form of payment
Does not apply to CASH transactions.
Do I need an Appointment?
Yes, Due to Covid-19 we are now by appointment only. Book Online HERE
Normally, Walk-ins are only accepted if time is available between appointments and then on a "first come - first served" basis. We cannot promise availability, so we always suggest booking an appointment. NOTE: At this time, walk-ins are discouraged and are more likely to be turned away. Appointments are essentially required due to the outbreak and our responses to it.
Cancellation Policy & Deposits
-Cancellations must be made within four (4) hours' notice or the deposit will be surrendered. To cancel, you can either follow the link that was emailed upon setting the appointment or call our studio.
-If you call to cancel and do not receive an immediate response, you must leave a message or your cancellation cannot be processed.
-Appointments cannot be created, rescheduled, or canceled via email or other online avenues meant to communicate with Prysm Body Piercing directly. Replying to the automated email you were sent will not be seen by our staff and can still result in forfeiting your deposit.
-To cancel an appointment scheduled within the first four (4) hours of our business day, you must either follow the instructions in the link sent upon setting the appointment, or call and leave a message prior to opening of that business day.
-If you do not arrive with the proper ID(s) after making an appointment, you will lose your deposit. It is your responsibility to make sure you know what is required and have everything with you at the time of your appointment.
-If you are late to your appointment by fifteen (15) minutes or more, the deposit may be surrendered. Additionally/alternatively, other clients may be served ahead of you. This depends on the time that we have available for that day.
-Prysm Body Piercing is not responsible if you book the wrong day or time mistakenly or if you do not properly accommodate time zones when scheduling.
-If you arrive for your appointment and decide not to get pierced, your deposit will not be refunded. (As we will be unable to fill this spot).
-If you arrive for your appointment and do not have suitable anatomy for the piercing you are seeking, your deposit will be refunded in full.
Where is the online Release Form?
You will find that right HERE. Fill this out ahead of time and save yourself some time.